Front Row Solutions 8.8

Front Row Solutions Overview

Front Row Solutions offers a distinct Business & Sales Productivity, Accountability, and Management system that delivers Real-Time information. Our software grants both management and sales representatives an immediate snapshot of their performance at any given time. By capturing client interaction details through mobile devices and smartphones, Front Row swiftly supplies real-time business data and metrics. This facilitates valuable insights to guide and train your staff effectively. With our system, efficient client call tracking and employee monitoring are now achievable, allowing your company to elevate performance.

How it Works

The Front Row system consists of two main components:

1. Client Interaction Reporting and Information Capturing: Users can seamlessly capture and deliver client interaction information to Front Row's management dashboard via a web/mobile browser and our smartphone apps. This streamlined process can produce comprehensive business reporting metrics in as little as 15 seconds after each sales call or customer interaction.
2. The Front Row Solutions Dashboard: The data and metrics collected are transmitted to the Front Row System where they are processed in real-time and showcased in our Dashboard. This Real-Time information enables managers and executives to glean valuable insights into business activities and Key Performance Indicators 24/7, 365 days a year. The reporting, charting, and dashboard functionalities offer a complete set of standard, customized, and comparative reporting features. Our Dashboard platform is web-based software, eliminating the necessity for additional costly software purchases. Following consultation, Front Row can establish a new fully customized company account in under 48 hours.

iOS Overview

To streamline data entry, Front Row has crafted an application for the iPhone and iPad. The iOS app significantly enhances users' experience with the Front Row System and offers the quickest method for entering client activities.

The iOS version encompasses two critical functions that Font Row users need to perform:

1. Entering Activity Cards for Client Interactions
2. Entering New Client Accounts

To benefit from the iOS application, users must have an active account on the Front Row Solutions platform.

Upon launching the iOS application, users encounter a screen with various options:

• Answer Activity Card - Respond to predefined questions about your interaction with a customer and submit the report in seconds
• View Clients - Access clients, past visits, notes, documents, address on map, and more
• Create Clients - Add a New Client to your account list
• Prospecting - Search for nearby businesses and locate them on a map
• Dashboard - Review all your past call activity in one place
• Group Message - Post messages visible to the entire company for responses; serve as your private company chat room
• My Schedule - View and create appointments and tasks; assign tasks to any company member and arrange appointments for clients. Tasks and appointments will sync with your device calendar and send invites via email
• Notifications - Executives, managers, and administrators can dispatch push notifications to some or all app users, instantly updating them on changes or news
• Mileage Tracker - Monitor mileage and send reports via email; input mileage manually or automatically using GPS
• Expenses - Track expenses and send reports via email
• Message Log - Review the status of submitted activities and the details of these messages

Note: Continued use of GPS running in the background may significantly reduce battery life.